Return & Refund Policy

Welcome to Go Home Help.

We want you to shop with confidence. If you are not satisfied with your purchase, we are here to help you with an easy return and refund process in Pakistan.

7-Day Easy Return Policy

You may request a return within 7 days of receiving your order if:

  • You received a damaged or defective product

  • You received the wrong item

  • The product does not match the description

To be eligible, the product must be unused and in its original packaging.

How to Request a Return

To start a return, please contact us:

Email: info.gohomehelp@gmail.com

Please include:

  • Order number

  • Your full name

  • Reason for return

  • Product images (if applicable)

Our team will review your request and guide you further.

Refund Policy

Once your returned item is received and inspected, we will inform you about the approval status.

If approved, your refund will be processed within 2 business days.

Refund Method

Since we offer Cash on Delivery (COD) in Pakistan, refunds will be processed through an agreed method after verification and approval.

Non-Returnable Cases

We do not accept returns if:

  • The product has been used or damaged by the customer

  • The item is returned without original packaging

  • The return request is made after 7 days

Shipping Information

  • Free delivery across Pakistan

  • Delivery time: 3 to 5 working days

Contact Us

If you have any questions about returns or refunds, contact us:

Email: info.gohomehelp@gmail.com

Thank you for shopping with Go Home Help 🇵🇰